O77 Privacy Policy — We keep your information secure

1. Introduction & Scope

O77 is a trusted online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") applies to the o77 website, mobile app, and all related services. This Policy explains what information we collect, how we use it, and what rights you have over your data.

By using our platform or creating an account, you agree to this Privacy Policyto the data collection and usage practices described herein. We adhere to international data protection standards and treat user privacy as our highest priority.

2. What Information We Collect

O77 only collects the information needed to deliver the best gaming experience and ensure platform security. Below is a detailed breakdown of what we collect:

3. How Information Is Collected

We collect information in several ways. Each method is described in detail below:

• Directly from you: Information you provide during registration, verification forms, or support chats.
• Automatically: When you use our platform, device and browsing data is collected via cookies and similar technologies.
• Through Third Parties: Transaction confirmation data from payment providers (bKash, Nagad, Rocket).
• Through Identity Verification Services: Verified against government databases as part of the KYC process.
• Through Game Sessions: Your gaming activity and preferences are recorded automatically.

4. How Your Information Is Used

O77 maintains full transparency in how your information is used. Here is what we use your data for:

• Account Management: For registration, verification, and account security.
• Payment Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To prevent account hacking and money laundering.
• Service Improvement: To personalize your gaming experience and develop new features.
• Contact: To send important updates, bonus offers, and support.
• Legal Obligations: To meet regulatory requirements and resolve legal disputes.
• Responsible Gaming: To detect unusual gaming behavior and provide appropriate support.

5. Data Sharing & Third Parties

O77 may share your personal information with third parties only in strictly limited circumstances and under rigorous confidentiality agreements:

• Payment Processors: bKash, Nagad, Rocket — only the information necessary to complete transactions.
• Game Software Providers: Minimal session data required to run games.
• Identity Verification Service: Information is verified through secure channels for KYC purposes.
• Cybersecurity Partner: To detect and prevent fraudulent activity.
• Law Enforcement: Where required by a court order or lawful government request.

6. Cookies & Tracking Technologies

The o77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience.

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your language preference and other settings.
• Analytics Cookies: For platform usage analysis and improvement (anonymized data).
• Security Cookies: For fraud detection and bot identification.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7. Data Security Measures

O77 uses industry-leading technology to keep your data secure. Our multi-layered security framework is outlined below:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• AES-256 Storage Encryption: All sensitive data stored in our database is encrypted.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Regular Security Audits: Conducted by independent cybersecurity experts.
• Firewall & DDoS Protection: Server-level attack prevention.
• Real-Time Monitoring: Suspicious activity is detected and blocked in real time.

8. Your Data Rights

As an o77 platform user, you have several important rights over your own information:

9. Data Retention Period

We retain your information only for as long as necessary. Retention periods vary depending on the type of data:

• Account Information: For the lifetime of the account and 5 years after closure.
• Financial Transaction Records: A minimum of 7 years, as required by law.
• Gaming History: Up to 3 years after account closure.
• Support Conversations: Up to 2 years.
• Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies typically last 12 months.
• Log Files: Up to 90 days for security purposes.

Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified.

11. Changes to the Privacy Policy

O77 may update this Privacy Policy update this Policy. For any significant changes, we will post a notice on the platform and inform you by email where necessary. Continued use of the platform after any changes constitutes your acceptance of the updated Policy.

The date of each update will be noted at the top of the page under "Last Updated". We recommend visiting this page regularly.

12. Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

We take every complaint seriously and work to resolve it as quickly as possible. Protecting your privacy is our responsibility, and it is one we are fully committed to.